Common sofa stains: what to tell a cleaning company so the quote fits the stain

What to do

• Name the substance, the age of the stain and anything already tried on it. Coffee and tea respond to mild acid-side products; grease needs a solvent-based pre-treatment; ink and blood depend on whether heat has touched them. Each of these changes the proposal.
• Send a photo in daylight and one with a coin or a hand next to the stain for scale. Companies that quote from photos can tell a surface mark from a soaked-in one and price accordingly.
• Ask every company the same two questions: which product class for this stain on this fabric, and will there be a test on a hidden area first. Consistent, specific answers are the signal that the company has handled this before.

What to avoid

• Avoid scrubbing a fresh stain. Rubbing spreads it outward and pushes it into the backing, which turns a quick treatment into a longer one.
• Avoid household bleach, acetone or all-purpose sprays on upholstery fabric. Most leave a discoloured patch that no later cleaning removes.
• Avoid hot water on protein stains such as blood, milk or egg. Heat cooks the protein into the fibre; cold water and patience keep it treatable.

When to call a professional

Mould, large grease areas, dried ink and anything on velvet, silk or leather are cases where a wrong product makes things permanent. Send photos through the quote form; the verified company covering your municipality identifies the stain and fabric and confirms the method before the visit.

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